I ordered a cot bed from this company with a 5-10 day delivery time . Three weeks after my payment was taken the cot arrived damaged. I wasn’t updated of any delays on delivery and had to chase this up twice with them. The staff member I spoke to about the delay was helpful and apologetic and did offer a more expensive alternative as a gesture of goodwill. I declined this as what was offered was a totally different colour and not suitable. The cot bed came with a free mattress which most worrying of all was dangerous ...the instruction manual quite clearly states not to use a mattress with a depth of more than 10cm which this was. This is the reason why I will never use this company or recommend them. Even a free item should be suitable for the cot it’s offered with. I admittedly ordered from Kiddies Kingdom as they were the cheapest, however I have now asked for a refund and will re order from a more reputable company . Hopefully my refund will arrive faster than the cot did.