Absolute shambles, don’t bother!!!
Ordered a cot for impending arrival.
They said 5-10 days for delivery online, I phoned to check this and they confirmed, after 15 days I called and they said “will be with you Monday”, didn’t receive it, called Friday, “sorry will definitely be with you next week”. Waited 10 days, didn’t arrive, called again, waited on hold for 17 minutes whilst Trudie went to check and was cut off. Called back, Trudie answered again and cut me off straight away. I called again 3 days later, Trudie answered again and denied it was her, she said I would have it on the Friday. Didn’t arrive. I called again and spoke to a guy who said it had just arrived and I would have it on tuesday, didn’t arrive. I called again and spoke to sol who informed me that it was out of stock for the next 2 months and I had to choose another product. I chose another but they then wanted another £55 so I asked for a refund.
7 weeks of wasted time.
I ordered elsewhere and it arrived within 3 days.
Kiddies kingdom are a disgrace!
Buy elsewhere!!!
5 years ago
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