Ordered some items online - took ages to arrive and they kept bumping the delivery date. Arrived in January and a rocker I bought for £80 fell apart (the mobile snapping, falling and hitting my son). The base also fell apart meaning I had to secure it with electrical tape. Notified them in April (four months after delivery) that it was broken. Keep putting off resolving it - didn't get back to me for a month and said its not their responsibility to fix it. I had to remind them that items are covered by a 6 month protection - this is black and white consumer law. Now because they have stalled getting back to me regarding a resolution they are saying its over the 6 months. It is not over the six months - its still only 5 months. However I reported the issue 4 months in. I wouldn't waste my money there. Im prepared to take this further out of sheer principle.