Order placed over 4 months ago, still no sign of delivery. Customer service and communication has been appalling. Each week my order is coming "next week", still nothing. I'm starting to think I've been scammed and nothing is coming. I asked to cancel the order so I could go elsewhere, and was ignored. Never received confirmation so cannot cancel myself. Asked for complaints procedure, again was ignored. Very concerned and potentially set to lose a lot of money, I'm due very soon and without the items we need for our newborn. Very stressful experience - avoid at all costs!!