I'm pleased to see this mail arrive because I had no other way to contact you as I am in Japan and was holding out against phone costs. The thing is, I bought and paid by PayPal for a framed photo from you more than a fortnight ago and delivery from UK is normally within about 10 days.
***What's frustrating is that you do not appear to provide any means of tracking the shipment. I think this is a great failing and unusual in my experience of buying mid- to high-value goods online.
The details of my purchase are below, and I would appreciate a response if possible. Many thanks, Andrew Kershaw
Invoice No: SI578742
Account: 702506
Invoice Date: 05/07/2019
Our Order Ref: OR569256
Customer Order Ref: K379190
5 years ago
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