2nd October 2022 I am still waiting for the delivery of my order placed on 30th August. Yodel claimed my address was incorrect returned to sender. Koh didn’t contact me at all, when I realised it had been a while Address was verified and resent. Delivery attempt 1 card left- no card was left so I contacted yodel gave them detailed instructions. Delivery attempt two days parcel was refused by customer (it wasn’t!) returned to sender AGAIN. In all the contact I have had with Koh there’s been no hint of apology just we can only use Yodel so give us a different address I supply my husbands name and work address. New order confirmation comes through on 26th September in MY NaMe!! Still not been dispatched either honestly I give up! Terrible service which is a shame because I have been using their products for a long time but I think it may be time to find an alternative