I submitted 2 seperate orders, 1st arrived however 2nd was damaged in transport. Lodged a ticket with Koh which was acknowledged promptly however the 1st order was to be dispatched again. Emailed back to inform it was the 2nd order that was damaged to be advised they had it all under control and 2nd ordered was to be re-dispatched and sorry for any confusion. Well that 2nd re-order arrived today and it duplicates the 1st order!! I honestly feel like just giving up on getting the product I actually need delivered!!
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