**DO NOT BUY FROM THIS COMPANY** **DO NOT BUY FROM THIS COMPANY** Please take my advice and avoid this company at all costs. They also trade under the names of **GARDEN BUILDINGS DIRECT** and **BILLYOH**. Really long story short, I bought garden furniture from them in April through the B&Q website. They are listed as a "trusted seller". It arrived damaged and since then they have failed to send me a replacement or uplift it for a refund. I have been told on NUMEROUS occasions that a courier had been arranged for a certain date and I have waited home. Probably about 8 times now over the past few months. They have never arranged this or randomly send a courier to my door without telling me. Unfortunately on each of these occasions I have been out the house. I am over £500 out of pocket and this company just do not care. Customer service is appalling. I have spoken to the company via email and on the phone and have got nowhere. I can't stress to you enough **DO NOT BUY ANYTHING FROM THIS COMPANY**