I am really impressed with the service received from Lance James. I have shopped here previously and had good sales service. On this ocassion, I emailed in asking if there was a service to coat my white gold wedding rings in a harder metal. I had a response really quickly from Amy and a quote for Platinum plating. I delivered 3 rings, (which were not purchased from Lance James originally), Sunday afternoon and picked them up on Thursday. They look fantastic! I am so happy with the outcome. I'm not sure if it was a service they usually promote but they really have made my rings sparkle. Thanks Lance James