I purchased 2 expensive throws from Laura Ashley - the Hammond Chenile Throw - retail price 70.00. Unfortunately I washed this product - which should have been dry cleaned. It almost disintegrated- clogged my washing machine and drains. Customer services advised there was nothing they could do as I had not followed the care instructions on the label. Really disappointed with their response as I had not expected a product which requires frequent refreshing to be dry clean only - in a bag. Care instructions so small on the label that I couldnt read them. Very disappointed customer.