Total lack of communication about delivery of my clothing order. I had to chase 3 times, and when I finally got a reply was told my order would be despatched that day, 2 weeks after the order went in. Like other reviewers, i’d like to know why a company that used to be so well respected has such a dreadful customer service team, who don’t bother to respond to emails or check replies for spelling and grammar when they finally do get back to you. What a terrible shame that LA appears to be being run into the ground.
6 years ago
Laura Ashley has a
2.4
average rating
from
89
reviews
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