I expected my Roman Blinds to last longer than 3 years. My largest blind had to have the chain repaired twice, then the pulley mechanism failed after 2 years. Eventually customer service agreed to repair the blind at their expense, I was grateful but it did mean I was without a blind in my bedroom for over a month. Now the mechanism has failed again, the repair lasted 1 year! Laura Ashley will repair it again at my expense this time, but will not comment on how long this repair will last. Surely these expensive blinds should have a longer life??
5 years ago
Laura Ashley has a
2.4
average rating
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