Lavish Alice has the best customer service available companied with the best clothes. Each time i order you get value for money and a statement piece that will make you feel and look wonderfull. If there is however something wrong, a mistake, defect or anything. You can always contact customer service and they will do their best to assist you in the best way possible. Thus far i only have possitive things to say about this lovely brand. I each time wish i could buy everything from the new collections and each time find something tailored to my needs. With love from Belgium. xoxo Bo