I was continually messed around regarding the delivery of a new bed I ordered. Having been given three different delivery dates, I was told a definite date and that I would not have to do anything because payment would be taken out of my account automatically. That proved not to be the case and, because of the inconvenience and lack of professional courtesy I told Leekes I would be cancelling the order. I then received a very nasty and intimidating phone call from a senior member of the company saying I could not cancel and that they would be considering instigating court proceedings. Not only was I dissatisfied by the very poor customer service I received but I was deeply sickened by the bombastic manner of the senior member of staff who showed a serious lack of empathy and, in my opinion, a lack of of understanding of consumer law..