After strolling through the net to find reviews on Lenwell Estate Agents (They will not list there business on Google because they know and fear the negative reviews they will receive) The ones i found which fairly criticise them are 100% true, and this is being verified by a tenant who’s been with them for awhile Been a tenant for a while with Lenwell, if reporting issues they generally will prolong and most times not respond at all unless chased up multiple times. Then one particular individual always sounds sarcastic and as though you are lying when reporting issues or will recommend fixing issues yourselves. Overall Very poor to respond in helping tenants resolve issues. Seem frustrated and sarcastic down the phone (if you don't like this job find something else) not sure who the owner is but i am someone who has their own business and i would be mortified to employ staff with those type of manners and attitude In this and age you cannot hide your bad practices it will eventually catch up and leave a bitter taste with customers, fix up or shut down