Hi. I had money taken from my account by Lex- they paid it over to a private parking company who as usual were trying it on. I had no intention of getting into any correspondence with the private parking company. Lex did. Even though due to the protection of freedoms act , they had done their legal duty by revealing my name and address, Lex paid out £180 from my account - and dismissed my complaint out of hand. Their argument was that if they hadn’t paid it then they could have been taken to court. That’s incorrect as they had passedmy details on and that passes all dealings over to me. They also stated that the lease contract allowed them to do it. I disagreed but they arrogantly advised they had reviewed it and they were correct . Case closed. I was not at all happy so I hired a solicitor - and lo and behold they have just paid me my money back + my legal costs + their own legal costs ( this was not a short process, they argued for 18 months or more). In the end their contract clearly didn’t allow them to do this. They tried to agree to pay me if I agreed to be silenced by a Tomlin order ( which says I won’t mention this or else I am in legal trouble).I wouldn’t sign it, they were not impressed that I wouldn’t sign ....but I knew what they were trying to do.they were very keen to pay their due’s but only if I would be silenced. I would not - but they had by now admitted liability and knew they are in the wrong. Have you had a similar experience? Don’t stand for their arrogant/ dismissive reply. They cannot simply dip into your bank account in these circumstances. An extremely bad experience only made palatable by knowing they eventually paid - and paid a heavy price as they also had high profile legal representation.