If I could give zero rating I would! The worst company hands down! DO NOT USE THIS COMPANY! Due to lockdown my car was not lifted however it took them a long time to lift it once lockdown was eased. When collection day came I was notified by the handler that I would be charged £130 for a very small scratch mark. As this mark did not happen under my contract time I said I would not be paying it. The handler said he would leave the car in order for me to sort it with them. LEX Autolease are now charging £429 for the aborted fee as I did not notify them before 12pm the previous day!!! I now have to complain to the ombudsman service which is just a whole fight I don’t need. IF YOU CARE FOR YOUR MENTAL HEALTH AVOID THIS COMPANY! The original mark came out with a cloth btw! Crooks