had 2 pros assigned to the order, the first had an issue or wouldnt start the order and it was like that for 2-3 weeks, i eventually gave up waiting on the pro and had the order changed to a new pro who completed the order and did each run within a few days of each weekly reset. annoyingly the pro i had to swap from was my usual pro i went to for orders and had never had an issue til then. i also had to have a bunch of other orders changed from that pro to. the pro that did the order for me in place of my regular was 5/5 but the experience and wait made it a 3/5