I wanted to return the item that I purchased. No details of return policy were in the delivered package. I found the return information on your website which instructed me to send an email and awaited instructions. That was on the 12th February and I have received nothing back. I finally gave up and posted the item back to your London address. I still have had no acknowledgement of you receiving the item or when I will get my refund. UPDATE Following my previous review I was contacted by the company. They apologised for the problem and processed by refund promptly which was much appreciated. They have been very helpful resolving the issue. My one remaining criticism is that I think there should be details on "return policy" in the information send with the purchased item. The very