Only thing stopping a 5 star review was slow initial contact. Tried a few weeks ago, left message, called three times no answer. Gave up. Tried again last week as i needed product info about Victorinox case i had seen. Same again, no answer, no reaction to message. Then noticed online chat, and then a response. James on the line and from there everything else fantastic. Great advice, speedy service and a bargain case. Didn't have the one I really wanted in stock so upgraded me to get me sorted 2 days before I travelled. A bit frustrated upfront but glad I stuck at it as I got the feel of that family shop with quality products and proper advice. I like that!! Hope you answer your phone or messages a bit quicker next time, that winds me up!! I will be back soon. Cheers, Dave.