It was the first time I had shopped at Lifestyle & Heritage and I found the experience to be positive especially the prices which were fantastic. Ordering was easy as they offered a payment system without having to Sign up and creating an account. I paid for First Class delivery but had to wait just over a week as I contacted them and was told that my item was still being processed had I not done this I would probably still be waiting. The Online Chat provided by Lifestyle & Heritage could have been better as there was a bit of a wait getting help. I will be using this company again as there prices are fantastic compared to others. I just hope that the delivery will be quicker.