I ordered a roll of your heat sealing film, which I use regularly for protection of my A1 advertising boards. Your sales lady was very helpful when I telephoned, and took my order there and then - she didn't send me off to do it on line, for which I was very grateful - and payment was straightforward with a credit card. The parcel the next day, at no extra charge, and was in perfect condition. Thank you hugely for such splendid service. And thank you so much for continuing to supply this heat sealing film which gives such a great protective finish to display boards and photographs.