generally pleased with service and range, a few points though - delivery via Tuffnells is quick and they are helpful but virtually every delivery arrives damaged in some ways - bent mount board corners, scratched mouldings etc, stuff gets tumbled in the back of the lorry on a regular basis. - for certain standard mouldings I use other suppliers as quality can be variable, especially with bare woods where knots, holes and splits are not filtered out before delivery. - Trade discounts are modest at best and minimum order quantities and amounts can be a nuisance