1) Chopped aluminium mouldings. Compared with other suppliers finish is poor. It seems like blades's are more coarse or are being forced through moulding too quickly giving a rougher and sometimes sloping vertical joint. 2) Some wood mouldings received recently have faces scored by knives used to open wraps at Lion! 3) When I order 2 lengths of wood mouldings I expect 4.8 to 6m not 4 m as I received recenntly with L1193. I had to order more yesterday and apologise to customer for delay! I asked Trace today what the lengths would be, the system said 5.4m . I will let you know next Tuesday if your system is accurate. You asked for feedback which I hope helps you see your business from a customer's perspective. From the score above you will see I am happy with 95% of your service. Thank you