Hi, I have been using Lion for several years now. Living in the South until it's closure I used Lion South either their van delivery (Fridays) or in person (35 minute drive). As you may know I now buy the majority of my mouldings in chop form often on a next day delivery basis. This suits my business but over the past few months I have experienced rather erratic service as follows.
Completely the wrong mouldings supplied (chop), damaged chop items, bowed chop items, material not turning up as promised and last week a chop order being delivered in full lengths (3m) not chopped, (one of which was badly bowed).
I am not sure if the closure of Lion south has any bearing on these problems but it is starting to have an impact on my business as I am letting customers down through lack of materials.
I hope the problems can be addressed and resolved quickly as I want to continue to use Lion as my main supplier.
Nick Hood
Hook Framing
9 years ago
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