Our experience of Lion is really based on having a London depot. The convenience for us meant we used Lion for our last minute orders, and could even collect for ourselves in emergencies. Now we have our deliveries co-ordinated by Birmingham, they come much later in the day, and are often too late to be of help, so we are generally buying less as a result. Any issues with orders are also far more time consuming to deal with, as we have to wait for the next van run. In general there are no major faults with service, only the lack of convenience that will mean that we are less likely to use Lion as a primary supplier