I ordered 10 wood frames in a range of sizes and styles using their 'chop' service. The frames arrived well wrapped and in great condition. They fitted together well and didn't need any adjusting. Value for money is 100% My only reservation is the problem I have with most online orders - delivery cost. When delivery is added and then VAT on top it can become expensive. So, for my second order, I ordered enough frames to get free delivery (over £195 I think) and in the third order I used a free delivery voucher which they emailed to me. Excellent frames. Highly recommended!