I like the range of products you have in stock and the ease of ordering online, so I can get most of what Ii need I one place at a reasonable price. The website is easy to use and it's useful to have a paper catalogue as well. I like that I can save my favorite products in my account. It was not advantageous to pay directly in euro as the prices didn't reflect the actual exchange rate. On both occasions I've ordered from you I've been let down by the local courier in Ireland failing to deliver goods which has caused a lot of inconvenience and ruined an otherwise positive experience. However your customer service has been quite helpful in resolving the issues.