The last two orders have comprised good quality mouldings, wrapped, straight and undamaged, and two pieces of "rejects", unwrapped, bowed, damaged, unusable pieces which should not have even been kept in stock, let alone sent to a customer. As a result, I have had to get replacements, involving extra delay, which has impacted on a gallery. The recent replacements were apparently sent by overnight service (as I was told by phone), but took 5 days and were delivered to an address several miles away. I had to go and collect these myself. For the inclusion of below-standard pieces of moulding to have happened in both orders leads me to suspect that this is a deliberate policy to get rid of pieces that you would otherwise be unable to sell. This is unacceptable.