Usually I would be giving Lion its routine "very good", but not so great with this latest order, 994041. Perhaps with the loss of a large proportion of my discount I am now becoming more critical of the quality of product I receive, but fortunately, upon collection, I spotted that the lengths of L1922 allocated to me were badly bent such as to be unsuitable for the larger frame I needed to manufacture. They both had a 45 degree cut at one end which I thought strange - were they an earlier return?
However, what I didn't notice at the collection was that the L2737 chevron I had ordered and been acknowledged was an L2738, nor that the "use by" date on the purchased gold frame putty 9433, expired in 2017. I emailed about the putty late last week, but am awaiting a response.
I will add that the bent moulding was replaced promptly and without question, but if it had been a delivery, not a collection, I would have been in trouble to meet my customers weekend deadline.
6 years ago
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