I would normally say excellent customer service but Lion seem to be ignoring the importance of communication. Couple of specifics, the last price increase was announced in the Dec newsletter in small print at the tail end....I missed it and I understand that the updated online price list has only been released a few days ago after some discussion through the chat function (good improvement) on the website. I think a specific email announcing price increases is warranted. Standard stretcher bars. Found out from a customer's other supplier(Tetanal) about the profile change on these bars, this was confirmed by customer service but I've not seen anything further, whats happening?