I am sure that what you sent me is fine... and your chat line is very good...BUT...via the chat line I was told that the weight of the mountcutter that I ordered was 15kg, and that it was 120cm in length. When it arrived it was only about 1m long, and only 2kg, I have arranged for friends driving out to Italy to bring it to me after Easter... but I wowuld have really liked it now, and if I had known it was only 2kg in weight, I could have asked other friends coming out in February to bring it with them. So I am really not terribly satisfied with this. Hazel Murray