Generally I am very satisfied with the service. Speed of delivery is excellent. I do have a quibble about my recent order. This included some lengths of moulding, and I had ordered 6 metres of L2451 Arezzo Platinum. What arrived was 3 lengths , amounting to 8.10 metres. Now I know that the policy is to round up to the next whole length, but this was quite a substantial increase. As it happens, 2 lengths amounting to 5.4 metres would have been sufficient for my purpose. I feel that where there is a major discrepancy like this it would be easy to ask the customer if a rounding down, rather than up would be preferable.