My poor review Isn’t regarding the items, it was the 1st time I’ve ordered (on-line) they were fine and did the job! The issue I had was being charged nearly £10 for carriage which when it arrived was due mainly to the 2 large catalogues in with the very small order! This was compounded by the response I got when I complained that I didn’t need, want or ask for the catalogue (If you recall my order was done on line!) To be told they always send them out to 1st time customers and the carriage was for picking etc. And although I had said I was unhappy on that I was paying for their attempt at promo at a customers expense I was also unhappy about the waste this caused, and I asked for recompense for the £10 carriage.... guess what platitudes and no mention of a refund! Personally I find this a poor response to what I believe was a genuine customer complaint and although the items were as they said I would not use them again on principle!!