Login
Start Free Trial Are you a business?? Click Here
Anonymous
Avoid ! Avoid ! Avoid ! Never have I come across such bad service from any shop. We placed our order and as is normal I received updates via the just eat app regarding the status of my order . I subsequently received a telephone call from the driver as she was struggling to locate our postcode , although the house was built 8 years ago. I explained to the driver that some satnavs don’t pick up the postcode and gave her another postcode to try . She still failed to pick that up . She went on to say that she was familiar with the area , so I gave her some landmarks which I was suprised she didn’t recognise . We seemed to be going around in circles and in the end she ended the call and refused to deliver ! I was shocked at this and the way I was spoken to. I subsequently rang the wolverhampton shop who directed me to the wednesfield shop. Wolverhampton were very helpful and apologetic . However after ringing the wednesfield shop I hit a brick wall . The staff were very unhelpful and had a Dont care attitude . I was asked if I still preferred to receive my order . I advised yes as we d waited long enough . Some 45 minutes later , still no delivery . We rang the shop and they hung up! Within a few minutes , the order finally arrived . However it was spoilt . There was also no correct packaging bearing in mind we re in a pandemic . We refused delivery due to the condition . We rang the shop back for a refund . This is now 2 hours after we placed the order . We were told to contact just eat and they hung up . We rang back to complain and asked to speak to the manager . They refused and hung up again ! I rang back and asked for the managers name . Once again they refused to give it and hung up . I rang again and finally given an email address. I will never use again . Terrible shocking customer service ! Avoid !
4 years ago
Read Little Dessert Shop Reviews
Little Dessert Shop has a 3.2 average rating from 125 reviews