I am so pleased to have discovered your service. You have a great range of goods and the quality is fantastic. I love the fact that you send me an email to let me know when stock comes in. I’m often willing to wait because the price was always very good. This time the postage and handling was much more than I expected and although I bought the item because I couldn’t get it anywhere else I was disappointed that the total cost was much more than I really wanted to pay. Please do whatever you can to keep your prices down because lower costs and quality service is what tips the balance for me when I’m purchasing online.