I placed an order on Tuesday 8th November and did not receive notification that my order had been successful until two days later on Thursday, 10th November and then didn’t receive another email until Monday 14th to say my parcel was getting ready to be dispatched i didn’t receive my order until Wednesday, 16th November eight days after I placed it bearing in mind I placed my order on the 8th November and paid quite a lot for next day delivery. And have since sent two emails with no response. I think this is shocking customer service. Hope to hear back soon Order number #200152816