A month ago I received Falcon bread bin. I emailed with photos of damaged lid where enamel was broken off (this wasn’t done in transit it was poor manufacturing). I asked if it was possible to swap just the lid to save sending whole item back. I received a reply to say you would ask your supplier. On receiving a review request I emailed again to say I’d rather review once lid replaced to be fair to you. I received no further communication so I’m left paying full price for a faulty product a month on.! I WOULD NOT RECOMMEND. I’ve a feeling you knowingly sell seconds and I’ve been had.