Relaxed and straightforward shopping experience with a proven range of designs to choose from. We were able to specify customizations for our design, because we are using our own headboard. The bed was made up promptly and I was able to collect it by car from the production facility nearby. We have already two Litvinoff and Fawcett mattresses, for 29 years and 15 years respectively, both remain in excellent condition, almost like new and very comfortable. These are the best.