Excellent product, and good value compared to mattresses of apparently similar quality from more prominent brands. Refreshingly gimmick-lite compared to other brands. Wearing well so far but expected to still be very early in its overall life. I popped into the shop when visiting London for the day on business, from Scotland, and although you don't arrange the delivery yourselves, the firm you suggested managed delivery to our home in rural South Scotland without any hitches. Would need to wait 4-5 years before giving proper feedback on how the product is really settling in/wearing, but very pleased so far.