Ordered a gas patio heater from here and later checked reviews which were a bit of a mixed bag however my order came in the time stated, I built it that day the instructions very easy to follow and had it built in no time at all, attached a gas bottle that I thought was empty just to check I had the right connection and tried to light it up, and yes first time no problem there was gas in the bottle, safe to say I’m one happy lady, a great heater at one amazing price, thank you Luving and Home I shall enjoy evenings in the garden over the summer when it gets a bit cooler I shall be cosy cosy. I would have no hesitation in ordering more items from this company.