Great price for the 4 piece Patio Lounge set. Over £100 cheaper than other suppliers. Delivery fairly prompt but the tracking times from the courier were miles out and resulted in us waiting in all day unnecessarily What was very disappointing is that 2 of the seat pieces were broken and the packaging had previously been un wrapped ( looking like it could have been a previous damaged return?) The communication and customer service has been good so far, but unfortunately we have to wait some time before replacement parts can be sent direct from the manufacturer, overseas. (If they actually arrive?) This has been very inconvenient as this set was shipped direct to our holiday home, 150 miles away from home, which we do not visit very frequently. We will now have to make a special trip to repair it when it eventually arrives.