A vital part needed for the item ordered was missing. After numerous emails the company failed to supply the item maintaining that it had to be bought separately. They could not point to the item on the website, nor did they offer to sell it and could not tell me where to get it. Their replies were nonsense. I bought an identical item from another supplier which did have the vital part. I tried B andQ market place supplier in hope of getting more timely delivery. Disaster!
1 year ago
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