Bought an electric blanket on line from who I thought was the range, however I didn't realise it was from this company the cost was £35.99 It didn't work and has no safety label on it, and no invoice or returns label in the parcel. Had to go through the range customer service and basically after two weeks of wrangling and my refusing 30% then 60% refund I reluctantly agreed to a replacement. This doesn't work either. The Range will not take any responsibility, they need to make their "market place" traders responsible and make sure they adhere to UK safety standards and faulty item Fit for Purpose refunds. DO NOT DEAL WITH THIS COMPANY And be careful of on line buying from The Range. Might as well throw my money away.