I purchased furniture from Living Spaces on 9/22/2019. When we purchased this furniture, we were told that if we also purchased the Care Free warranty, then after 5 years of not using the warranty, we would be refunded for the warranty. We were informed that we would receive a letter from Living Spaces with the refund some time after the five years. Five years past and I called Living Spaces regarding the warranting. Apparently, although never meantioned to us or noted on the paperwork provided, they will only honor the refund if you contact Living Spaces within 90 days of the policy expiring. This was never noted. Also, when we called Living Spaces prior to its expiration, we were never informed of this policy either. We were just informed that we would receive a letter with the refund. What a scam -- now we are unable to recieve the refund for the Care Free insurance because we are past the 90 days. Plus, I have paid for the care free plan for other furniture that I have purchased over the past few years and can now see that is a waste. I would like the refund for the care free plan!
3 months ago
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