We purchased a Dixie Large Sofa and Dixie Love Seat a few years ago, the most we ever paid for a sofa but we thought it would be quality and comfort, unfortunately we had issues, frame creaks and feeling of the frame in the seating area, we got the technical team out a couple of occasions, both items ended up being manufacturing faults. Loaf did offer a full exchange, which we received today....different sofa altogether. Great after service Loaf. Thank you.
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