Shocking and health risk 7 and a half months pregnant. It takes a lot for me to write such a scathing review of a company but what occurred am today has me in shock still. I’m a interior designer for a living so have ample experience in dealing with delivery’s particularly sofas! The delivery guys turned up and so the complaints began ‘just to let you know luv we only have 5 mins due to previous customers being a nightmare all morning’....’no where to park here’ they began to complain about parking to which I moved my vehicle and my neighbours moved there’s so they could park. I told them I needed to unscrew the basement window as this was direct access to the room where the sofa was to be installed meaning they didn’t have to access multiple areas of my home lowering the risk Of Covid as I’m 7 and half months pregnant. ‘We don’t have time to put it through the window luv’ I told them it would take 5 -10 mins max to unscrew the window, it’s a simple latch window that takes no time at all. ‘’Nope won’t do that’’ I then asked where there masks were as they insisted on attempting to take it through the house. ‘Yeah we don’t have any’ I asked if they would leave it outside knowing my husband would be capable of dealing with the situation when he was done with work. They refused ‘won’t put it outside, you’ll have to have it redelivered if we don’t put it inside’I had no choice but for them to endanger my health and they put the sofa in the hall blocking access to upstairs and and filling my dining room which was my only seating. I was left left with no room to move uncomfortable and tired. The two men were both rude and inconsiderate argued throughout the process disagreeing and bickering, swearing and rude. Neither were able to manage the furniture struggling as if this was a first outing in the removal game. The final nail in the coffin and At the end of the delivery while my back was turned the younger man entered my property without permission no mask and began to take photos of the stairs leading to the basement so he could Mark the Job as ‘undeliverable’ I could go on and on in regards to this situation but I put this as a stark word of warning to others, this is a company that consider themselves high echelon but would happily use delivery drivers that will risk your health, refuse to make the effort with a heavily pregnant woman, lie to get out of doing the job, and just so you know you’ll only have 5 mins to deliver...They quote on sales pitch that they allow 90 mins for delivery and installation. Think before you choose to spend thousands at loaf it could cost you in more than just money.