we had our sofas delivered in October, the support was terrible on the seat cushions. We were advised over the phone to take the cushion out and turn it around. When we did this the zip broke. The quality and durability on the zips is terrible not what you expect from a £4000 sofa. They offered to replace both cushions with a different filling, one arrived about 9 weeks after the original delivery it has now been 6 months and we are still waiting for the second cushion, we keep being told they are looking into this. I would not recommend this company.