Shambolic logistics and very poor product. The showroom products are very different to what you receive, cushions are half filled, fabric is poor quality. As stated previously, they have some willing staff but literally nothing happens after them. Wincanton the logistics company are an absolute joke and messed up pretty mush each one of our 4 delivery’s/collections on some way. Considering the price you pay, the resource behind the operation is clearly lacking and I would advise you to look elsewhere unless you are happy to act as a 3rd party in the process, chasing and chivying every step of the way.