After buying a bed from Loaf several years ago (that I still love) I spent a small fortune on Loaf furniture to furnish our new house, I bought 2 x crumpet sofas and 2 x crumpet armchairs (among many, many other things) and I'm absolutely devastated as I spent a big part of my savings, it's the most uncomfortable sofas I ever have sat in. The cushions are hard as rocks and slope forward, no matter what I do, I've even put rolled up blankets under them to try to stop it. I can't afford new sofas again and I'm really, really sad about the whole thing. 😔 I did find costumer services very helpful and professional at the time of purchase and the furniture is gorgeous, but the sofas can hardly be sat in they are that bad. My husband got parkinssons and is uncomfortable anyway but these sofas are unbearable for him. I will have to try to sell them on again but I'll never get what I paid for them. I can not explain how disappointed I am